Universal Availability of Publications Core Activity

Opening address
Vilenka Jakac-Bizjak

Welcome from the conference chair
Ivan Kanič

From here to eternity - or just a blind alley? International document supply at the crossroads
Graham P Cornish

Top performing interlending operations: results of the Australian benchmarking study
Tom Ruthven
Susan Magnay

International document supply: providing access through co-operation, a publisher’s view
Lex Lefebvre

The cycles of interlending
Malcolm Smith

The future is now: Canadian libraries implementing ISO ILL protocol compliant ILL management systems
Gwen Bird

Slovenia at the crossroads of Central and South Eastern Europe: what is the future of co-operation in the region?
Vida Močnik

Blurring the edges: optimising options for the end-user
Marian De Saxe

Can a Subsidised Unmediated Ordering (SUMO) service be a substitute for traditional interlibrary loan and journal ownership?
Louis Houle

State and outlook of the development of the system of document delivery for remote Russian users
Nadezhda Erokhina

Changing information needs in a transition period in Hungary. Satisfying demands from different sources
Éva Kürti

Serials Database: Union Catalogue of Serials in International Agricultural Research Centres (IARCs). An example for global resource sharing
S Srinivas

Digitising instead of mailing or shipping. A new approach to interlibrary loan through customer related digitisation of monographs
Günter Mühlberger

Global document delivery over the Internet
Chris Wright

E-books - issues and effect on inter-library loans
Anne Morris

Electronic Article Supply - making life EASY-er for all
Terry Morrow

Evaluation of an Internet document delivery service
Sylvana Mangiaracina
Marina Buzzi
F Gennai
L Abba
P Salamone

The implementation of ILL in COBISS
Robert Vehovec
Bojana Lešnik

The role of collaboration between the British Library and public libraries in the UK in meeting government agendas on life-long learning and social inclusion
Richard Thurlow

European University Institute Library ILL service between printed and e-sources: proposals for co-operation
Carlotta Alpigiano

Repository libraries as interlending centres: providing access through co-operation
Pentti Vattulainen

Resting on our laurels or producing new growth: IFLA Vouchers in the 21^st Century
Sara Gould

The BN ILL Service: initiatives to enhance interlending
Elisa Soares

ILL SBN project
Claudia Parmeggiani

ScienceDirect: how to provide wide-range access to electronic information
Miriam de Koning

"Two's company, three's a crowd". Providing access through co-operation between researchers and publishers: who needs a librarian?
Sally Morris
Kjell Nillson
Malcolm Smith
Martin Žnideršič

The free of charge document supply agreement within the GAELIC consortium
Heidi Visser

Consortial resource sharing: a new marketplace
Dennis Massie

Back to the future - when resource sharing seemed to work. The rise and fall of a successful consortial resource sharing network
Terry L Weech

New opportunities for European and global resource sharing
Janet Lees

Recent developments in interlending and document supply with a focus on the South African situation
Jenny Raubenheimer
John van Niekerk

Providing Access through Co-operation - a summary of a conference
Carol Smale