| Authors | Page | Tess Tobin and Martin Kesselman: Evaluation of web-based library instruction programs. | 67 | Wilda B. Newman: Knowledge management research and end user work environments 2010. | 76 | Johannes Metz: International Exchange of Official Publications. | 80 | Jan Bruno Gnassi: Accessing Canadian Federal Information: a Depository Program for the Twenty-First Century?. | 90 | Margaret S. Powell: The U.S. Federal Depository Library Program und U.S. Government Information in an electronic environment: issues for the transition and the Millenium. | 103 | Patricio Aranda Torres: Parliamentary library and information services as instruments for democratic development.. | 115 | Wafaa Ali Abdel Elah: Developing a Parliamentary Research Service. The Egyptian Experience. | 123 |
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