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Annual Report
(September 1998 to August 1999)
Scope of the Section
The Section on Document Delivery and Interlending is the forum in IFLA for libraries and associations concerned with making information in all formats available throughout the world through a variety of resource sharing and document supply techniques. The Section works closely with the IFLA Office for International Lending in support of the Universal Availability of Publications(UAP) Core Program.
The Section's primary objective is to extend and improve document delivery and interlending both nationally and internationally through the use of new technologies and increased cooperation among libraries and document suppliers.
The Section monitors developments and provides information to its membership through a section web site, twice-yearly newsletter, programs at IFLA conferences, support of document delivery workshops, and cooperative projects with the IFLA Office of Interlending and other international organizations.
Membership
172 institutions and associations around the world (January 1998)
Officers:
Chairman
Agneta Lindh
Royal Library, BIBSAM
P.O.B. 5039
S - 102 41 Stockholm
Tel.: +46/8/4634269
Fax: +46/8/4634274
Email: agneta.lindh@bibsam.kb.se
Secretary
Christopher Wright
Library of Congress
Washington DC 20540, USA
Tel. *(1)(202)7075345,
Fax *(1)(202)7075986
E-mail: cwri@loc.gov
Treasurer
Mary E. Jackson
Senior Program Officer for Access Services
Association of Research Libraries
21 Dupont Circle N.W.
WASHINGTON, DC 20036, USA
Tel. (1) (202) 296 22 96
Fax. (1) (202) 872 08 84
mary@arl.org
Information Coordinator
Carol Smale
Director, Resource-Sharing Services
National Library of Canada
395 Wellington Street
OTTAWA, ON K1A 0N4
CANADA
Tel: 613-992-1752
Fax: 613-996-4424
E mail: carol.smale@nlc-bnc.ca
Meetings
The Chairman and the Secretary met once in between the conferences in Stockholm and had the possibility to discuss questions in connection with the upcoming conference in Bangkok. During the Bangkok conference the Standing Committee gathered twice. The first meeting was held on Saturday, 21August 1999 and the second meeting on Friday, 27 August 1999.
Both meetings were well attended.
The minutes are available on the IFLANET and will be published in the Section's post conference "Newsletter".
Discussion Group on Reference Work
For the second year the Discussion Group on Reference Work is affiliated to the section.
The convenor of the discussion group, Annsofie Oscarsson reported that more than 100 people had participated in their open program. The Professional Board will decide when the discussion group will become a Section but until then it is welcome to stay within the section.
Projects
Email Guidelines
The draft document "IFLA Guidelines for Sending ILL Requests by Email" has been posted for discussion on IFLANET and a final version is expected. The goal of the guidelines is to provide a framework for standardizing free-form email loan/copy requests so they include data that matches the ISO standards for electronic transfer of interlibrary loan requests.
The project was discussed during the SC Meeting in Bangkok and the recommendation was to explore possibility of expanding the guidelines concept to include a web-available form that can be used in limited-technology situations to create standardized email requests that can be accepted by fully automated systems. (Jackson, Schwersky, Gould)
Response Codes
The recommendations for a set of response codes that are not "reliant on natural language" has been posted for discussion on IFLANET. Some committee members suggested a grouping of letters and numbers might be more easily used but Graham Cornish reminded the group that in a truly international setting only Arabic numbers are common across all languages. Mary Jackson will work with the Office to ascertain that any final numbering scheme does not conflict with ISO Interlibrary Loan protocols.
ISO ILL Protocol Project
(Mary Jackson)
The draft outline for an exchange of ILL requests based on the Protocol is available for posting on IFLANET. The intention is to demonstrate a exchange of messages between vendors at a workshop at the Boston/2001 conference.
Publications
2 Newsletters (January and July 1999) ISSN 1016-281X
IFLA Danida Newsletter. Vol. 2(1999):1. ISSN 1398-6147
Conference Programme
During the Bangkok Conference the Section was involved in two sessions:
Open program
"An Outsider's Guide to Document Delivery in South East Asia" which featured speakers from Hong Kong, Thailand, and Malaysia. Approximately 100 persons heard the three speakers describe broad variations in ILL activities. In Hong Kong, university libraries provide technology-driven document services very similar to those provided by US counterparts. In Thailand, lending is much more personal, often the arrangement for on site access rather than the exchange of documents. But in all three countries, lending and borrowing are becoming essential elements of library service.
The three speakers and their papers were:
- Interlibrary lending activities in Hong Kong - an overview
PAUL POON (Librarian, City University of Hong Kong, Hong Kong, China)
- The Role of Inter-lending and Document Supply in Malaysia
RAJA ABDULLAH YAACOB (Library and Information Science School, MARA Institute of Technology, Kuala Lumpur, Malaysia
- The Role of Interlending and Document Supply in Thailand
(BOONTHAREE PHOONCHAI, Reference at the Asian Institute of Technology, Bangkok, Thailand)
Workshop
The Section also sponsored a half-day workshop that was the successor to a major interlending workshop produced by the IFLA Office for International Lending in 1995 titled "From Palm Leaves to PCs: Library Development in South East Asia". This follow up event, attended by 50 participants, featured speakers from four countries describing changes and improvements that had occurred since the first workshop. The Office will publish the papers from both the workshop and the section program.
Relationships with Other Bodies
The section continues to co-operate closely with the Office for International Lending and the UAP Core Programme. The programme Director, Graham P. Cornish, was actively involved in several of the section's project.
The Section has also close links with the other Sections of Division V and the Section on Information Technology as well as the UDT and ALP-Core Programmes.
Author
Agneta Lindh
Chairman of the Section on Document Delivery and Interlending
24 January 2000
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