![]() ![]() ![]() ![]() Newsletter of the Section on Document Delivery and InterlendingJanuary 2000A Note from the Chair and SecretaryAs in past years, it seems the January issue of this newsletter never comes together until March. Perhaps this is because the preliminary schedule for the next IFLA General Conference is then available and we begin to refocus on IFLA activities after a winter's respite. Whatever the reason, we are pleased to bring you the latest news from your Section. As usual, it includes the formal documentation from the previous General Conference, which is also available on the Section's IFLA website, plus a number of contributions from S/C members giving news of themselves and of lending activities in their countries.At the end of the Bangkok conference your secretary was elected chair of the IFLA Coordinating Board for Division V (Collections & Services), which oversees the activities of not only this section but also four other sections: Acquisitions, Government Information, Rare Books, Serial Publications, and the Round Table on Newspapers. The division C/B chair is also automatically a member of the IFLA Professional Board and thus attends two meetings each year at IFLA HQ to provide program guidance for the organization. Since IFLA is in the midst of restructuring its Statutes and Rules of Procedure and is reassessing its relationship with the Core Programs, this is an extremely interesting time to be a member of the Professional Board. A short report on last November's PB meeting is included for your information. We are pleased to report that, thanks to Uwe Schwersky, the German translation of the Section's brochure is now being printed, courtesy of the Swedish Royal Library, and a French version is also being prepared by Céline Menil. Poul Erlandsen writes that the subcommittee established in Bangkok to draft a revision of IFLA's International Lending: Principles and Guidelines for Procedure is planning to meet in London in April to begin work on this important document. The Guidelines were last reviewed in 1987, before either the Internet or digitization were generally available as tools for document delivery. We know that several countries, including the US, Sweden, and Canada, are preparing revisions of their own national ILL codes and now seems a good time to review this international document. At the close of the Bangkok conference the minutes show that we were full of ambition for programs and workshops in Jerusalem. We can report that plans for a workshop on licensing and a general program on document supply in the region are underway, but that the proposal for post-conference in Alexandria on access to information in developing countries (with the University Libraries section) will not take place because of scheduling difficulties. This seems to be the sum of our news for now.
Agneta Lindh, Chair Recent News from MembersCéline Menil writes that her institution, the University du Main in Le Mans, has a new library building that opened at the end of September. She adds that despite "the additional work of transferring the collections and a new organization, I am very satisfied with it." Céline did not spend the entire year working on the new building, however, because she is the author of an article in the November 1999 issue of Interlending & Document Supply on "Interlibrary lending in France: the situation today."Poul Erlandsen reported that in November he was going to Estonia where he had promised to give two papers at a Baltic ILL seminar. "Why did I agree to give TWO papers?" he asked as the time of departure drew nigh. Kristine Abelsnes asked S/C colleagues to accept her delayed apologies for not attending the Bangkok meeting. "Times have changed in the oil industry," she wrote, "and all travels abroad are on a strictly 'need to' basis. As IFLA is not considered critical business or my employer, there was no way I could make it." We hope the Mideast will prove more beguiling to her employer. Pentti Vattulanian wrote in early February: We are preparing a Nordic ILL conference,which shall be held in Helsinki on 30th September - 3rd October. The organizer is The Nordic Federation of Research Libraries Associations. The local organizer is The ILL Section of Finnish Research Library Association. The theme is 'ILL as a Key Success Factor in Libraries'. We intend to have two starting points to the theme: that of resource sharing and that of work processes in ILL departments. About resource sharing we are planning to have as keynote speaker Barbara Allen of CIC, USA. Another keynote speaker comes also from the USA. He is Tom Delaney from Colorado State University. He is going to talk about how to efficiently organize work in an ILL department. We have planned also other presentations about the work processes and the conclusions of some local performance measurement studies. There would possibly be a paper on Danish survey and a paper on Finnish (or Nordic) ILL. There is also going to be a broader European aspect: a presentation about ILL possibilities of France and hopefully also of Germany. And we are planning to have two workshops: one by the British Library and one by OCLC. We intend to broaden the participant basis to the regional level. Assuming we get enough sponsorship invitations will be sent also to libraries in the three Baltic states and in the Republic of Karelia, Russia. Agneta Lindh reports that she has been busy working on a revision of the Swedish national ILL guidelines, which involves all sectors of the library community and thus takes much longer than anticipated. (Her US colleagues, who are working on a similar revision, would agree as they struggle with a text that now looks like at least a year in the making.) Jim Neal has forwarded the following press release on a digital document delivery project that he is involved with: The Andrew W. Mellon Foundaton has awarded a $376,000 grant to the Milton S. Eisenhower Library at Johns Hopkins University to support the Comprehensive Access to Print Materials (CAPM) project. Using an innovative integration of digital and robotics technology, the CAPM system seeks to enhance access to analog materials held in off-site shelving facilities. The Mellon founding will support over two years economic analysis and prototype development. The CAPM initiative will be led by Sayeed Choudhury, Director of the Eisenhower Library's Digital Knowledge Center, in collaboration with faculty and graduate students in Hopkins Whiting School of Engineering and economics researchers at the University of Colorado-Boulder. Libraries throughout the world are moving increasing portions of print collections to remote storage thus reducing the browsability and availability of these materials. The CAPM Project will restore a user's ability to interact with these works. Through a connection of the library's online catalog, a user will identify a work held off-site and activate a robot to withdraw the item from the collection. It will be transported to a scanner which includes an automatic page turner allowing browsing of the materials online. After an integrated copyright management system confirms that digitization is not limited, a scanned image will be generated and delivered to the user's computer. The digital images can be deposited in an archive, the catalog records can be updated to show that a digital copy is available to future users, and metadata elements like the table of contents can be made available for future searching in the library's catalog. James Neal, Dean of University Libraries at Hopkins notes: 'By enabling the virtual browsability and availability of these important historical collections, CAPM ensures that off-site print materials remain central to the work of students and researchers. Mellon's support of this project will also enable us to learn whether or not this approach is more cost effective than the traditional means of delivering library service.' "CAPM is also supported by a group of corporate partners: Minolta has provided scanning equipment, and IBM and Ameritech Library Services will be providing engineering expertise."
Further information can be found at:
Mary Jackson has provided the following update on her activities at the Association of Research Libraries:
A list of current IPIG members may be found at:
The IPIG Profile is located at: Participants of the AAU/ARL German Resources Project are now able to order articles directly from German libraries via GBVdirekt/NA. GBVdirekt/NA is a document delivery service of the Gemeinsamer Bibliotheksverbund and the German Resources Project. GBVdirekt/NA is coordinated in Germany by Göttingen University. After establishing a deposit account at ARL, participants use the Web to search a variety of union catalogs and citation databases, place electronic orders, and receive documents as email attachments in approximately 72 hours. Access to GBVdirekt/NA is currently limited to members of the German Resources Project, but membership in the Project is open to ARL and non-ARL members. ILL operations regularly requesting materials from German libraries are encouraged to join the German Resources Project.
For additional information on GBVdirekt/NA see:
For additional information on the German Resources Project see: Members of the AAU/ARL Japan Journal Access Project are participating in two document delivery projects. The first is an agreement with Waseda University Library to send ILL requests via OCLC, articles via Ariel, books via airmail, and pay any lending fees using the OCLC ILL Fee Management (IFM) service. The second project is a new agreement with the Association of National University Libraries (ANUL) and undertaken in collaboration with the National Coordinating Committee on Japanese Library Resources (NCC). The nine-month, bi-directional pilot with seven Japanese public libraries and ten U.S. libraries is limited to non-returnable journal articles and book chapters. Requests will be send via email and articles sent via Ariel or as email attachments. Lending fees have been waived for the duration of the project in order to identify effective methods for payment.
Additional information on the Japan Journal Access Project may be found at: Profile of New S/C MemberPoul Erlandsen (Denmark)Poul Erlandsen graduated from the Royal School of Library and Information Science in 1980 and has since then worked in different areas such as cataloging and public services. He has been in charge of the Interlibrary Services Department at the National Library of Education in Copenhagen since 1996 and has succeeded in making the ILL operations within the department paperless. He is since 1998 Chair of the Danish Research Library Association ILL Committee and also on the committee of the Nordic Federation of Research Libraries Associations responsible for activities in the field of ILL among them the Nordic ILL Conferences that is being held every second year and study tours which up to now have taken 130 ILL librarians from the five Nordic countries to the UK (on two occasions), France, and the USA. Poul is editor of the annual publication Nordic ILL Facts and he is also giving classes in Interlibrary Loan and Document Delivery at the Royal School of Library and Information Science. He is Project Manager of the NORDKVIK Project which with funding from The Nordic Council for Scientific Information has created a model of cooperation for quick delivery of journal articles using G4 fax machines and Ariel. Fourteen university libraries in four Nordic countries have joined the project and will on a reciprocal basis supply requested articles within 24 hours. Preliminary Schedule for the Jerusalem ConferencePreliminary Schedule of Standing Committee Meetings and Programs IFLA General Conference, JerusalemSaturday, August 12 - Friday, August 18, 2000Saturday: Standing Committee ISunday morning: Discussion Groups (Reference Work, Repository Libraries) Tuesday or Wednesday morning: Open Program on "An Outsiders' Guide to Document Delivery in the Middle East" Thursday: Half-day workshop on "Licensing; An End to Sharing?" Friday morning: Standing Committee II Report on the Discussion Group on Reference WorkThe Report and the Discussion Papers from the Bangkok meeting of the Discussion Group on Reference Work are now available on IFLANET:http://www.ifla.org/VII/dg/dgrw/rep-0899.htm The next meeting of the Discussion Group will be at the IFLA conference in Jerusalem (13-18 August 2000). At that time we intend to address different aspects of Digital Reference Service, with special reference to the end user. This includes both virtual and physical aspects of reference service. If you plan to attend the meeting, or/and would like to submit a discussion paper, please contact me for further information.
Annsofie Oscarsson, Convenor S-901 74 Umeå Sweden Tel:int+ 46 90 786 5491, Fax: 46 90 786 7474 E-mail: annsofie.oscarsson@ub.umu.se A Discussion Group on Repository and Storage LibrariesProposal Approved by the IFLA Professional Board, November 1999Sponsoring Section: Document DeliveryConvener: Pentti VattulainenBackground:The idea for forming an IFLA discussion group on repository libraries originated at a conference "Solving Collection Problems Through Repository Strategies" held in Kuopio, Finland, 9-11 May 1999. Participants at the conference asked their host, Pentti Vattulainen of the Finnish National Repository Library, to request the discussion group be established within IFLA with himself as convener. Since he is a member of the Standing Committee on Document Delivery, the discussion group would be sponsored by that Section, although the initial request had been forwarded to the Coordinating Board from the Section on Acquisitions.Approvals:Eleven IFLA members have approved the proposal. They are: The Center for Research Libraries (USA), The National Library of Namibia, The British Library, The Library Association (UK), the State Library of South Africa, The National Library of Korea, The State Library of South Australia, Kuopio University Library (Finland), The National Library of Australia, The State and University Library, Aarhus (Denmark), and The Finnish National Repository Library.The Standing Committee of the Section on Document Delivery and Interlending approved the section's sponsorship of the discussion group by electronic mail ballot during November 5-12 with 13 of 19 members responding, all in the affirmative. Goals of the Discussion Group:
Possible Outcome: Second Conference on Repository LibrariesUAP Office has expressed an interest in performing some of the proposed the research with the intention of presenting it at a second conference on repository libraries in 2001.Report to Section Chairs from the IFLA Professional Board Meeting The Hague, November 1999Dear IFLA Division V Colleagues:At the end of November I attended my first meeting of the Professional Board as your representative in The Hague and I though I would take a moment to report to you on that session. Before I get down to business, though, I would like to share some very good news. Our CB Secretary and chair of the Section on Serial Publications, Hartmut Walravens, has accepted the position as chair of the national organizing committee for the Berlin 2003 IFLA General Conference. I know you would all join me in congratulating Hartmut on this outstanding recognition and wish him the best of luck in this endeavor. Although the discussions at the PB meeting touched on almost every IFLA activity, most of the issues seemed to cluster around budgeting and financial accountability, the Jerusalem conference, the future of Core Programs, and (briefly) revision of the Statutes. Financial AccountabilityOne of the principal tasks of the November PB meeting is to allocate project money among the sections and round tables. I had a very clear sense that there is a new regime at IFLA HQ and that section financial officers will be held to a new standard of accountability. For instance, requests to fund projects (even "small" projects) that were submitted without complete documentation were not approved. Project reports must be submitted for all projects, whether completed or not. Sections that did not turn in acceptable financial statements received no money, even administrative funds. And sections holding funds that were distributed in previous years but not yet spent will be asked to plan for their prompt expenditure or to return them to IFLA general funds for redistribution.These are all sound financial practices and we should do our best to help the IFLA HQ staff get things under control. I'm afraid I did not do very well this time in the competition for funds and as a first order of business I will be working with section officers to improve our position before Jerusalem. Jerusalem ConferenceThe conference planners expect that most of the IFLA stalwarts (committee members and participants like us) will attend, which should cover the basic expenses of the conference. However, the difference between break-even and surplus is often made up by the fees paid by local librarians attending on a one-time basis. Since Israel is such a small country, and librarians from neighboring countries are unlikely to attend, it is improbable that the conference will generate even as much revenue as Bangkok, which did produce a small surplus.Furthermore, everyone at IFLA HQ is acutely aware of the diplomatic problems the venue causes for librarians from Islamic countries. There are a number of satellite conferences under discussion that would occur before or after the general conference. The executive board has stressed that these conferences must be of very high quality in order to reassure their participants that IFLA appreciates their situation. Specific plans for satellite conferences is not yet available. Some practical tips for Jerusalem: Hotel and airline space is said to be filling quickly, so participants were urged to make their plans as soon as possible. And it is said that no Internet connections will be possible in the Conference Center, for those planning programs there. Core ProgramsThe five Core Programs (Advancement of Librarianship, Preservation, UAP, UBCIM, and UDT) are financially unsustainable as presently constituted and their situation must be resolved within the next 18 months. They are principally supported by the group of national libraries who provide funds and space, and by the grant-getting abilities of their staff. Three of these national libraries (UK, Canada, and Australia) are undergoing changes of top administration and cannot be expected to continue support without a thorough re-examination. Some of the questions for the PB are: How do these programs relate to the Medium Term Program of IFLA? In a case of competing priorities, how do they work in concert with new (and very popular) programs like FAIFE and CLM? How does IFLA control the use of its name if these offices take on grant work from other agencies? And how do you determine when a program has come to the end of its natural life?Statutes and Rules of ProcedureAs announced in Bangkok, a revised draft (called a "consultative text") is expected to be completed in January and sent to the membership for comment. After the committee has reviewed the comments it will send a final version for a postal ballot, conducted along the lines of a council vote. Results are expected in time for an announcement in Jerusalem. Some of the still-unresolved questions include whether to give more rights to personal members and how to articulate the differences between the governing board and council, which would meet concurrently during conference. A special advisory group to address the question of Division VIII will be appointed in January.There were other matters of interest to specific sections, but I thought you all might find this general news useful.
Sincerely, Annual Report of the Chair to IFLA HQIFLA Section on Document Delivery and Interlending
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| Funds | tures |
date |
Remarks | ||||
| Admin. Funds: | $623.34 | $204.50 | $30.99 | $858.83 | $349.98 | $508.85 | Includes bank charges and Bangkok conf. expenses |
| Project: S5.2/97 PB Name: ISO-ILL Protocols |
$292.00 | $292.00 | $292.00 | -0- | Paid to ARL (last of 3 years) |
||
| Project: S5.2/98CB Name: ILDS Conf. Pretoria |
$906.97 | $93.03 (from admin. funds) |
$1000.00 | $1000.00 | -0- | Transferred to conference organizers |
|
| Project: S5.2/99 CB Name: Email Guidelines |
$292.00 | $292.00 | $292.00 | -0- | Paid to IFLA/UAP office |
||
| Totals | $1530.31 | $788.50 | $124.02 | $2442.83 | $1933.98 | $508.85 |
Guests:
Edward Robinson (Oxford University), Kwami Avafia (University of Namibia), H.K. Kaul and Sangeeta Kaul (Delhi Library Network)
Discussion: Guidelines as proposed are an excellent model for librarians in institutions where requests are being composed on email systems without the ability to download bibliographic data. Uwe Schwersky suggested that, especially for institutions that do not have a system to create ILL requests automatically but send them as regular email text, a model order form in ASCII format be included on the website so users could download it. Mary Jackson proposed this form be in a structured email format that could be accepted by fully automated systems.
Decision: Explore possibility of expanding Guidelines concept to include a web-available form that can be used in limited-technology situations to create standardized email requests that can be accepted by fully automated systems. (Jackson, Schwersky, Gould)
Response Codes:
The recommendations for a set of response codes that are not "reliant on natural language" has been posted for discussion on IFLANet.
Discussion: Some committee members suggested a grouping of letters and numbers might be more easily used but Graham Cornish reminded the group that in a truly international setting only arabic numbers are common across all languages.
Decision: Mary Jackson will work with the Office to ascertain that any final numbering scheme does not conflict with ISO Interlibrary Loan protocols.
ILL Statistics:
The committee agreed that the Office should cease attempting to collect statistics on international lending because the concept of a national lending center (through which all international requests were expected to flow) was no longer valid and there was no way to collect accurate statistics.
IFLA Forms:
The price of the multi-part forms has remained unchanged for many years. The British Library subsidizes the printing of the forms, of which approximately 300 packs are sold per year. Graham Cornish said the form is not copyrighted and any reproduction/translation of the form is encouraged so long as it retains the original format. The Office asked the committee whether it should raise the price of the form or otherwise change its sales practices.
Discussion: Committee members were of varying opinions on the usefulness of continuing to print a multi-part paper form, and many cited examples of libraries simply photocopying the form.
Decision: The committee agreed that the Office should continue producing the form so long as there is a demand for it and BL is willing to subsidize the printing. At the same time, the committee (David Kohl) suggested that the Office mount a master form on IFLANet that can be printed from the web by libraries that need a paper form and have this technical capacity.
IFLA Vouchers:
There are now 350 libraries in 50 countries listed as using or accepting IFLA vouchers. To date, 16,500 vouchers have been sold (and are presumably still in circulation). The number of orders has doubled in the last six months (120 orders), which is requiring a significant portion of one person's time, raising the question for the Office of how to reduce the overhead cost of a voucher scheme as use of vouchers expands. The development of an electronic voucher scheme has not progressed, mainly due to the press of other business in the Office. There has been a successful trial of bulk redemption and funds transfer between the Office, the Library of Congress, and OCLC that might serve as a first step; toward electronic vouchers.
Decision: The committee agreed that an electronic voucher scheme is an important next step, and Agneta Lindh offered the committee's assistance in developing this scheme.
Program: Lone Hansen reported that over 100 persons attended the program which featured speakers from Thailand, Hong Kong, and Malaysia.