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IN THIS DOCUMENT:

A Note from the Chair and Secretary

Recent News from Members

Preliminary Schedule for the Jerusalem Conference

Report on the Discussion Group on Reference Work

A Discussion Group on Repository and Storage Libraries

Report to Section Chairs from the IFLA Professional Board Meeting The Hague, November 1999

Annual Report of the Chair to IFLA HQ

Financial Report - September 30, 1999

Minutes of the Standing Committee Meetings, Bangkok 1999

Minutes of the Second Standing Committee Meeting, Bangkok 1999




Newsletter of the Section on Document Delivery and Interlending

January 2000

A Note from the Chair and Secretary

As in past years, it seems the January issue of this newsletter never comes together until March. Perhaps this is because the preliminary schedule for the next IFLA General Conference is then available and we begin to refocus on IFLA activities after a winter's respite. Whatever the reason, we are pleased to bring you the latest news from your Section. As usual, it includes the formal documentation from the previous General Conference, which is also available on the Section's IFLA website, plus a number of contributions from S/C members giving news of themselves and of lending activities in their countries.

At the end of the Bangkok conference your secretary was elected chair of the IFLA Coordinating Board for Division V (Collections & Services), which oversees the activities of not only this section but also four other sections: Acquisitions, Government Information, Rare Books, Serial Publications, and the Round Table on Newspapers. The division C/B chair is also automatically a member of the IFLA Professional Board and thus attends two meetings each year at IFLA HQ to provide program guidance for the organization.

Since IFLA is in the midst of restructuring its Statutes and Rules of Procedure and is reassessing its relationship with the Core Programs, this is an extremely interesting time to be a member of the Professional Board. A short report on last November's PB meeting is included for your information. We are pleased to report that, thanks to Uwe Schwersky, the German translation of the Section's brochure is now being printed, courtesy of the Swedish Royal Library, and a French version is also being prepared by Céline Menil.

Poul Erlandsen writes that the subcommittee established in Bangkok to draft a revision of IFLA's International Lending: Principles and Guidelines for Procedure is planning to meet in London in April to begin work on this important document. The Guidelines were last reviewed in 1987, before either the Internet or digitization were generally available as tools for document delivery. We know that several countries, including the US, Sweden, and Canada, are preparing revisions of their own national ILL codes and now seems a good time to review this international document.

At the close of the Bangkok conference the minutes show that we were full of ambition for programs and workshops in Jerusalem. We can report that plans for a workshop on licensing and a general program on document supply in the region are underway, but that the proposal for post-conference in Alexandria on access to information in developing countries (with the University Libraries section) will not take place because of scheduling difficulties. This seems to be the sum of our news for now.

Agneta Lindh, Chair
Chris Wright, Secretary

Recent News from Members

Céline Menil writes that her institution, the University du Main in Le Mans, has a new library building that opened at the end of September. She adds that despite "the additional work of transferring the collections and a new organization, I am very satisfied with it." Céline did not spend the entire year working on the new building, however, because she is the author of an article in the November 1999 issue of Interlending & Document Supply on "Interlibrary lending in France: the situation today."

Poul Erlandsen reported that in November he was going to Estonia where he had promised to give two papers at a Baltic ILL seminar. "Why did I agree to give TWO papers?" he asked as the time of departure drew nigh.

Kristine Abelsnes asked S/C colleagues to accept her delayed apologies for not attending the Bangkok meeting. "Times have changed in the oil industry," she wrote, "and all travels abroad are on a strictly 'need to' basis. As IFLA is not considered critical business or my employer, there was no way I could make it." We hope the Mideast will prove more beguiling to her employer.

Pentti Vattulanian wrote in early February: We are preparing a Nordic ILL conference,which shall be held in Helsinki on 30th September - 3rd October. The organizer is The Nordic Federation of Research Libraries Associations. The local organizer is The ILL Section of Finnish Research Library Association. The theme is 'ILL as a Key Success Factor in Libraries'.

We intend to have two starting points to the theme: that of resource sharing and that of work processes in ILL departments. About resource sharing we are planning to have as keynote speaker Barbara Allen of CIC, USA. Another keynote speaker comes also from the USA. He is Tom Delaney from Colorado State University. He is going to talk about how to efficiently organize work in an ILL department. We have planned also other presentations about the work processes and the conclusions of some local performance measurement studies. There would possibly be a paper on Danish survey and a paper on Finnish (or Nordic) ILL.

There is also going to be a broader European aspect: a presentation about ILL possibilities of France and hopefully also of Germany. And we are planning to have two workshops: one by the British Library and one by OCLC. We intend to broaden the participant basis to the regional level. Assuming we get enough sponsorship invitations will be sent also to libraries in the three Baltic states and in the Republic of Karelia, Russia.

Agneta Lindh reports that she has been busy working on a revision of the Swedish national ILL guidelines, which involves all sectors of the library community and thus takes much longer than anticipated. (Her US colleagues, who are working on a similar revision, would agree as they struggle with a text that now looks like at least a year in the making.)

Jim Neal has forwarded the following press release on a digital document delivery project that he is involved with:

The Andrew W. Mellon Foundaton has awarded a $376,000 grant to the Milton S. Eisenhower Library at Johns Hopkins University to support the Comprehensive Access to Print Materials (CAPM) project. Using an innovative integration of digital and robotics technology, the CAPM system seeks to enhance access to analog materials held in off-site shelving facilities. The Mellon founding will support over two years economic analysis and prototype development. The CAPM initiative will be led by Sayeed Choudhury, Director of the Eisenhower Library's Digital Knowledge Center, in collaboration with faculty and graduate students in Hopkins Whiting School of Engineering and economics researchers at the University of Colorado-Boulder.

Libraries throughout the world are moving increasing portions of print collections to remote storage thus reducing the browsability and availability of these materials. The CAPM Project will restore a user's ability to interact with these works. Through a connection of the library's online catalog, a user will identify a work held off-site and activate a robot to withdraw the item from the collection. It will be transported to a scanner which includes an automatic page turner allowing browsing of the materials online. After an integrated copyright management system confirms that digitization is not limited, a scanned image will be generated and delivered to the user's computer. The digital images can be deposited in an archive, the catalog records can be updated to show that a digital copy is available to future users, and metadata elements like the table of contents can be made available for future searching in the library's catalog.

James Neal, Dean of University Libraries at Hopkins notes: 'By enabling the virtual browsability and availability of these important historical collections, CAPM ensures that off-site print materials remain central to the work of students and researchers. Mellon's support of this project will also enable us to learn whether or not this approach is more cost effective than the traditional means of delivering library service.'

"CAPM is also supported by a group of corporate partners: Minolta has provided scanning equipment, and IBM and Ameritech Library Services will be providing engineering expertise."

Further information can be found at:
http://milton.mse.jhu.edu/library/pressrel

Mary Jackson has provided the following update on her activities at the Association of Research Libraries:
The IPIG Profile for the ISO ILL Protocol was approved by members of the Interlibrary Loan Protocol Implementors Group (IPIG) in August, 1999. The IPIG Profile is the document that records a common set of decisions, options, and values agreed upon by IPIG members. Compliance with the IPIG Profile will advance interoperability among systems claiming compliance, as these systems will implement the same optional choices and be developed using the same understandings of the international standard as documented in the IPIG Profile.

A list of current IPIG members may be found at:
http://www.arl.org/access/naildd/ipig/members-ipig.shtml

The IPIG Profile is located at:
ILL Application Standards Maintenance Agency
National Library of Canada
http://www.nlc-bnc.ca/iso/ill/whatsnew.htm

Participants of the AAU/ARL German Resources Project are now able to order articles directly from German libraries via GBVdirekt/NA. GBVdirekt/NA is a document delivery service of the Gemeinsamer Bibliotheksverbund and the German Resources Project. GBVdirekt/NA is coordinated in Germany by Göttingen University. After establishing a deposit account at ARL, participants use the Web to search a variety of union catalogs and citation databases, place electronic orders, and receive documents as email attachments in approximately 72 hours. Access to GBVdirekt/NA is currently limited to members of the German Resources Project, but membership in the Project is open to ARL and non-ARL members. ILL operations regularly requesting materials from German libraries are encouraged to join the German Resources Project.

For additional information on GBVdirekt/NA see:
http://www.gbv.de/direkt/NA/frameset.htm

For additional information on the German Resources Project see:
http://www.gbv.de/direkt/NA/frameset.htm

Members of the AAU/ARL Japan Journal Access Project are participating in two document delivery projects. The first is an agreement with Waseda University Library to send ILL requests via OCLC, articles via Ariel, books via airmail, and pay any lending fees using the OCLC ILL Fee Management (IFM) service. The second project is a new agreement with the Association of National University Libraries (ANUL) and undertaken in collaboration with the National Coordinating Committee on Japanese Library Resources (NCC). The nine-month, bi-directional pilot with seven Japanese public libraries and ten U.S. libraries is limited to non-returnable journal articles and book chapters. Requests will be send via email and articles sent via Ariel or as email attachments. Lending fees have been waived for the duration of the project in order to identify effective methods for payment.

Additional information on the Japan Journal Access Project may be found at:
http://www.arl.org/collect/grp/index.html

Profile of New S/C Member

Poul Erlandsen (Denmark)

Poul Erlandsen graduated from the Royal School of Library and Information Science in 1980 and has since then worked in different areas such as cataloging and public services. He has been in charge of the Interlibrary Services Department at the National Library of Education in Copenhagen since 1996 and has succeeded in making the ILL operations within the department paperless.

He is since 1998 Chair of the Danish Research Library Association ILL Committee and also on the committee of the Nordic Federation of Research Libraries Associations responsible for activities in the field of ILL among them the Nordic ILL Conferences that is being held every second year and study tours which up to now have taken 130 ILL librarians from the five Nordic countries to the UK (on two occasions), France, and the USA.

Poul is editor of the annual publication Nordic ILL Facts and he is also giving classes in Interlibrary Loan and Document Delivery at the Royal School of Library and Information Science. He is Project Manager of the NORDKVIK Project which with funding from The Nordic Council for Scientific Information has created a model of cooperation for quick delivery of journal articles using G4 fax machines and Ariel. Fourteen university libraries in four Nordic countries have joined the project and will on a reciprocal basis supply requested articles within 24 hours.

Preliminary Schedule for the Jerusalem Conference

Preliminary Schedule of Standing Committee Meetings and Programs IFLA General Conference, Jerusalem

Saturday, August 12 - Friday, August 18, 2000

Saturday: Standing Committee I

Sunday morning: Discussion Groups (Reference Work, Repository Libraries)

Tuesday or Wednesday morning: Open Program on "An Outsiders' Guide to Document Delivery in the Middle East"

Thursday: Half-day workshop on "Licensing; An End to Sharing?"

Friday morning: Standing Committee II

Report on the Discussion Group on Reference Work

The Report and the Discussion Papers from the Bangkok meeting of the Discussion Group on Reference Work are now available on IFLANET:
http://www.ifla.org/VII/dg/dgrw/rep-0899.htm

The next meeting of the Discussion Group will be at the IFLA conference in Jerusalem (13-18 August 2000). At that time we intend to address different aspects of Digital Reference Service, with special reference to the end user. This includes both virtual and physical aspects of reference service.

If you plan to attend the meeting, or/and would like to submit a discussion paper, please contact me for further information.

Annsofie Oscarsson, Convenor

Umeå University Library
S-901 74 Umeå
Sweden
Tel:int+ 46 90 786 5491,
Fax: 46 90 786 7474
E-mail: annsofie.oscarsson@ub.umu.se

A Discussion Group on Repository and Storage Libraries

Proposal Approved by the IFLA Professional Board, November 1999

Sponsoring Section: Document Delivery

Convener: Pentti Vattulainen

Background:

The idea for forming an IFLA discussion group on repository libraries originated at a conference "Solving Collection Problems Through Repository Strategies" held in Kuopio, Finland, 9-11 May 1999. Participants at the conference asked their host, Pentti Vattulainen of the Finnish National Repository Library, to request the discussion group be established within IFLA with himself as convener. Since he is a member of the Standing Committee on Document Delivery, the discussion group would be sponsored by that Section, although the initial request had been forwarded to the Coordinating Board from the Section on Acquisitions.

Approvals:

Eleven IFLA members have approved the proposal. They are: The Center for Research Libraries (USA), The National Library of Namibia, The British Library, The Library Association (UK), the State Library of South Africa, The National Library of Korea, The State Library of South Australia, Kuopio University Library (Finland), The National Library of Australia, The State and University Library, Aarhus (Denmark), and The Finnish National Repository Library.

The Standing Committee of the Section on Document Delivery and Interlending approved the section's sponsorship of the discussion group by electronic mail ballot during November 5-12 with 13 of 19 members responding, all in the affirmative.

Goals of the Discussion Group:

  1. Spread knowledge of the service potentials of repository libraries as well as the cost-effectiveness of repositories to the library community they serve.
  2. Provide a forum for exchange of ideas among repository and storage library managers.
  3. Discuss the concept of a repository in the changing world and especially in the expanding digital environment.
  4. Discuss the effects of digital environment.
  5. Study the role of repository and storage libraries in increasing the availability of library materials.
  6. Develop and promote a research programme on repository and storage libraries in the context of universal availability of publications and national library and information policies.
  7. Discuss matters connected with preservation of material held in repository libraries.

    Research Agenda:

    The Kuopio conference also proposed a research agenda for the discussion group. One of the reasons for this was that even though the notion of repository libraries is not new they have received little attention from manager, researchers or administrators in the last years. Among the research needs identified in the Kuopio conference and proposed for discussion group investigation were:
  8. Gather information on current state of repository libraries.
  9. Examine current models of repository practice in terms of
      a) administration
      b) collection development
      c) finance
      d) co-operation with other libraries
      e) cataloguing of collections
      f) preservation policies
      g) discarding policies and practices
  10. Draw up guidelines to set minimum requirements for establishing and maintaining a repository library.
  11. Investigate the effects of digitization and the growing amount of electronic documents raise the question about the possible role of repository libraries in the new environment. Is there a role at all?

Possible Outcome: Second Conference on Repository Libraries

UAP Office has expressed an interest in performing some of the proposed the research with the intention of presenting it at a second conference on repository libraries in 2001.

Report to Section Chairs from the IFLA Professional Board Meeting The Hague, November 1999

Dear IFLA Division V Colleagues:

At the end of November I attended my first meeting of the Professional Board as your representative in The Hague and I though I would take a moment to report to you on that session. Before I get down to business, though, I would like to share some very good news. Our CB Secretary and chair of the Section on Serial Publications, Hartmut Walravens, has accepted the position as chair of the national organizing committee for the Berlin 2003 IFLA General Conference. I know you would all join me in congratulating Hartmut on this outstanding recognition and wish him the best of luck in this endeavor.

Although the discussions at the PB meeting touched on almost every IFLA activity, most of the issues seemed to cluster around budgeting and financial accountability, the Jerusalem conference, the future of Core Programs, and (briefly) revision of the Statutes.

Financial Accountability

One of the principal tasks of the November PB meeting is to allocate project money among the sections and round tables. I had a very clear sense that there is a new regime at IFLA HQ and that section financial officers will be held to a new standard of accountability. For instance, requests to fund projects (even "small" projects) that were submitted without complete documentation were not approved. Project reports must be submitted for all projects, whether completed or not. Sections that did not turn in acceptable financial statements received no money, even administrative funds. And sections holding funds that were distributed in previous years but not yet spent will be asked to plan for their prompt expenditure or to return them to IFLA general funds for redistribution.

These are all sound financial practices and we should do our best to help the IFLA HQ staff get things under control. I'm afraid I did not do very well this time in the competition for funds and as a first order of business I will be working with section officers to improve our position before Jerusalem.

Jerusalem Conference

The conference planners expect that most of the IFLA stalwarts (committee members and participants like us) will attend, which should cover the basic expenses of the conference. However, the difference between break-even and surplus is often made up by the fees paid by local librarians attending on a one-time basis. Since Israel is such a small country, and librarians from neighboring countries are unlikely to attend, it is improbable that the conference will generate even as much revenue as Bangkok, which did produce a small surplus.

Furthermore, everyone at IFLA HQ is acutely aware of the diplomatic problems the venue causes for librarians from Islamic countries. There are a number of satellite conferences under discussion that would occur before or after the general conference. The executive board has stressed that these conferences must be of very high quality in order to reassure their participants that IFLA appreciates their situation. Specific plans for satellite conferences is not yet available.

Some practical tips for Jerusalem: Hotel and airline space is said to be filling quickly, so participants were urged to make their plans as soon as possible. And it is said that no Internet connections will be possible in the Conference Center, for those planning programs there.

Core Programs

The five Core Programs (Advancement of Librarianship, Preservation, UAP, UBCIM, and UDT) are financially unsustainable as presently constituted and their situation must be resolved within the next 18 months. They are principally supported by the group of national libraries who provide funds and space, and by the grant-getting abilities of their staff. Three of these national libraries (UK, Canada, and Australia) are undergoing changes of top administration and cannot be expected to continue support without a thorough re-examination. Some of the questions for the PB are: How do these programs relate to the Medium Term Program of IFLA? In a case of competing priorities, how do they work in concert with new (and very popular) programs like FAIFE and CLM? How does IFLA control the use of its name if these offices take on grant work from other agencies? And how do you determine when a program has come to the end of its natural life?

Statutes and Rules of Procedure

As announced in Bangkok, a revised draft (called a "consultative text") is expected to be completed in January and sent to the membership for comment. After the committee has reviewed the comments it will send a final version for a postal ballot, conducted along the lines of a council vote. Results are expected in time for an announcement in Jerusalem. Some of the still-unresolved questions include whether to give more rights to personal members and how to articulate the differences between the governing board and council, which would meet concurrently during conference. A special advisory group to address the question of Division VIII will be appointed in January.

There were other matters of interest to specific sections, but I thought you all might find this general news useful.

Sincerely,
Chris Wright
Chair, Division V

Annual Report of the Chair to IFLA HQ

IFLA Section on Document Delivery and Interlending
Division V, code 15

September 1998 to August 1999

Scope of the Section:

The Section on Document Delivery and Interlending is the forum in IFLA for libraries and associations concerned with making information in all formats available throughout the world through a variety of resource sharing and document supply techniques. The Section works closely with the IFLA Office for International Lending in support of the Universal Availability of Publications(UAP) Core Programme.

The Section's primary objective is to extend and improve document delivery and interlending both nationally and internationally through the use of new technologies and increased cooperation among libraries and document suppliers.

The Section monitors developments and provides information to its membership through a section website, twice-yearly newsletter, programs at IFLA conferences, support of document delivery workshops, and cooperative projects with the IFLA Office of Interlending and other international organizations.

Membership:

172 institutions and associations around the world (January 1998)

Officers:

Chairman:
Agneta Lindh
Royal Library, BIBSAM
P.O.B. 5039
S - 102 41 Stockholm
Tel.: +46/8/4634269
Fax: +46/8/4634274
Email: agneta.lindh@bibsam.kb.se

Secretary
Christopher Wright

Library of Congress
Washington, DC 20540, USA
Tel. *(1)(202)7075345,
Fax *(1)(202)7075986
E-mail: cwri@loc.gov

Treasurer:
Mary E. Jackson

Senior Program Officer for Access Services
Association of Research Libraries
21 Dupont Circle N.W.
Washington, DC 20036, USA
Tel. (1) (202) 296 22 96
Fax. (1) (202) 872 08 84
E-amil: mary@arl.org

Information Coordinator:
Carol Smale

Director, Resource-Sharing Services
National Library of Canada
395 Wellington Street
Ottawa, ON K1A 0N4
Canada
Tel: 613-992-1752
Fax: 613-996-4424
E mail: carol.smale@nlc-bnc.ca

Meetings:

The Chairman and the Secretary met once in between the conferences in Stockholm and had the possibility to discuss questions in connection with the upcoming conference in Bangkok.During the Bangkok conference the Standing Committee gathered twice. The first meeting was held on Saturday, 21August 1999 and the second meeting on Friday, 27 August 1999.

Both meetings were well attended.

The minutes are available on the IFLANET and will be published in the Section's postconference "Newsletter".

Discussion Group on Reference Work:

For the second year the Discussion Group on Reference Work is affiliated to the section. The convenor of the discussion group, Annsofie Oscarsson, reported that more than 100 people had participated in their open program. The Professional Board will decide when the discussion group will become a Section but until then it is welcome to stay within the section.

Projects:

E-mail Guidelines

The draft document "IFLA Guidelines for Sending ILL Requests by Email" has been posted for discussion on IFLANet and a final version is expected. The goal of the guidelines is to provide a framework for standardizing free-form email loan/copy requests so they include data that matches the ISO standards for electronic transfer of interlibrary loan requests.

The project was discussed during the SC Meeting in Bangkok and the recommendation was to explore possibility of expanding the guidelines concept to include a web-available form that can be used in limited-technology situations to create standardized email requests that can be accepted by fully automated systems. (Jackson, Schwersky, Gould)

Response Codes:

The recommendations for a set of response codes that are not "reliant on natural language" has been posted for discussion on IFLANet.Some committee members suggested a grouping of letters and numbers might be more easily used but Graham Cornish reminded the group that in a truly international setting only arabic numbers are common across all languages. Mary Jackson will work with the Office to ascertain that any final numbering scheme does not conflict with ISO Interlibrary Loan protocols.

ISO ILL Protocol Project (Mary Jackson)

The draft outline for an exchange of ILL requests based on the Protocol is available for posting on IFLANet. The intention is to demonstrate a exchange of messages between vendors at a workshop at the Boston/2001 conference.

Publications
2 Newsletters (January and July 1999) ISSN 1016-281X
IFLA Danida Newsletter. Vol. 2(1999):1. ISSN 1398-6147

Conference Programme:
During the Bangkok Conference the Section was involved in two sessions:

Open Program

"An Outsider's Guide to Document Delivery in South East Asia" which featured speakers from Hong Kong, Thailand, and Malaysia. Approximately 100 persons heard the three speakers describe broad variations in ILL activities. In Hong Kong, university libraries provide technology-driven document services very similar to those provided by US counterparts. In Thailand, lending is much more personal, often the arrangement for onsite access rather than the exchange of documents. But in all three countries, lending and borrowing are becoming essential elements of library service.

The three speakers and their papers were:

  1. Interlibrary lending activities in Hong Kong - an overview PAUL POON (Librarian, City University of Hong Kong, Hong Kong, China)
  2. The Role of Inter-lending and Document Supply in Malaysia RAJA ABDULLAH YAACOB (Library and Information Science School, MARA Institute of Technology, Kuala Lumpur, Malaysia
  3. The Role of Interlending and Document Supply in Thailand (BOONTHAREE PHOONCHAI, Reference at the Asian Institute of Technology, Bangkok, Thailand)Workshop

The Section also sponsored a half-day workshop that was the successor to a major interlending workshop produced by the IFLA Office for International Lending in 1995 titled "From Palm Leaves to PCs: Library Development in South East Asia". This followup event, attended by 50 participants, featured speakers from four countries describing changes and improvements that had occurred since the first workshop. The Office will publish the papers from both the workshop and the section program.

Relationships with Other Bodies:

The section continues to co-operate closely with the Office for International Lending and the UAP Core Programme. Theprogramme Director, Graham P. Cornish, was actively involved in several of the section's project.

The Section has also close links with the other Sections of Division V and the Section on Information Technology as wellas the UDT and ALP-Core Programmes.

Author:

Agneta Lindh
Chairman of the Section on Document Delivery and Interlending
24 January 2000

Financial Report - September 30, 1999

Funds
A
Opening Balance
B
Income from HQ
C
Other income (interest)
D
Total funds available
E
Expendi-
tures
F
Balance at report
date
Remarks   
Admin. Funds: $623.34 $204.50 $30.99 $858.83 $349.98 $508.85 Includes
bank charges
and Bangkok
conf.
expenses
Project: S5.2/97 PB
Name: ISO-ILL
Protocols
  $292.00   $292.00 $292.00 -0- Paid to ARL
(last of 3
years)
Project: S5.2/98CB
Name: ILDS Conf.
Pretoria
$906.97   $93.03
(from
admin.
funds)
$1000.00 $1000.00 -0- Transferred
to
conference
organizers
Project: S5.2/99 CB
Name: Email
Guidelines
  $292.00   $292.00 $292.00 -0- Paid to
IFLA/UAP
office
Totals $1530.31 $788.50 $124.02 $2442.83 $1933.98 $508.85  

Christopher Wright

Minutes of the Standing Committee Meeting, Bangkok 1999

Bangkok, Saturday, 21 August 1999

Standing Committee Members Present:

Poul Erlandsen (Denmark),Una Gourlay (USA), Lone Hansen (Denmark), Beth Hanson (USA), Mary Jackson (USA), David Kohl (USA), Agneta Lindh (Sweden), Celine Menil (France), James Neal (USA), Uwe Schwersky (Germany), Penelope Street (UK), Pentti Vattulainen (Finland), Christopher Wright (USA), Graham Cornish and Sara Gould (IFLA/UAP Office), Annsofie Oscarsson (convener of the Discussion Group on Reference Work).

Guests:
Edward Robinson (Oxford University), Kwami Avafia (University of Namibia), H.K. Kaul and Sangeeta Kaul (Delhi Library Network)

1. Introductions, Approval of Agenda and Minutes from Amsterdam Conference

The chair welcomed the members of the committee and guests. After general introductions and a special welcome to new committee members Penelope Street and Beth Hanson, the committee approved the agenda for the Bangkok conference and the minutes from the Amsterdam conference, both of which were previously published in the Newsletter.

2. Report of the chair (Agneta Lindh)

The chair reported on two events that had occurred between conferences and on the first meeting of the Division V Coordinating Board :
  1. The Section has contributed US$1,000 to the 6th International Conference on Interlending & Document Supply to be held in October in Pretoria. The funds, which were originally allocated for two document delivery projects in Africa, are to be used to support the attendance at the conference of librarians from developing countries in Africa.
  2. The chair and secretary have produced a brochure on the section that was requested by IFLA headquarters and can be used for recruiting new members of the section. At the chair's request, translations will be prepared by Uwe Schwersky (German), Celine Ménil (French), and Elena Eronina (Russian).
  3. The Coordinating Board spent considerable time discussing how to advance its proposal from Amsterdam that the IFLA Rules of Procedure be changed to allow a candidate for membership on a standing committee to be placed on the ballot with only one nomination. (The current rules require two nominations for institutional nominations, which, Graham Cornish pointed out, can be especially difficult for small countries.)
  4. The Chair also passed around color copies of the Section's IFLANet website, and the committee offered special thanks to the Information Coordinator, Carol Smale, Director of Resource-Sharing Services at the National Library of Canada, for her excellent work in keeping the website both current and visually pleasing.

3. Interim Financial Report (Chris Wright)

As shown in the interim financial report that was printed in the newsletter, all project funds have been distributed, including $292 each for ISO ILL Protocols and Email Guidelines, plus $1,000 to ILDS Pretoria. Bank charges, miscellaneous delivery charges, and funds to round up the ILDS contribution have been taken out of administrative expenses, leaving a balance of $655.72 in that account. The Secretary requested and received permission to charge against administrative expenses the costs of photocopying and registration for the section's program on Document Delivery in South East Asia. The interim financial report was accepted as printed.

4. Election of Officers for 2000-2001

The current Chair (Lindh) and Secretary (Wright) withdrew from the room and the Standing Committee took up the question of succession. It was decided that the current chair/secretary team would be asked to continue in office for another two years, even though that meant that a completely new slate of officers would be required in 2002. In order to create a succession plan that would introduce a new officer to the mysteries of IFLA procedure during the tenure of the current team, it was agreed to elect a separate Financial Officer who would be an officer-in-waiting. The motions were as follows:
  1. Motion to decouple the office of secretary and treasurer. Moved by Neal, seconded by Kohl, unanimously approved.
  2. Motion to re-elect Lindh as chair, Wright as Secretary, and to elect Jackson as Financial Officer. Moved by Neal, seconded by Gourlay, unanimously approved.

5. Report from the IFLA Office for International Lending (Sara Gould)

Email Guidelines:
The draft document "IFLA Guidelines for Sending IL Requests by Email" has been posted for discussion on IFLANet and a final version is expected within months. The goal of the guidelines is to provide a framework for standardizing free-form email loan/copy requests so they include data that matches the ISO standards for electronic transfer of interlibrary loan requests.

Discussion: Guidelines as proposed are an excellent model for librarians in institutions where requests are being composed on email systems without the ability to download bibliographic data. Uwe Schwersky suggested that, especially for institutions that do not have a system to create ILL requests automatically but send them as regular email text, a model order form in ASCII format be included on the website so users could download it. Mary Jackson proposed this form be in a structured email format that could be accepted by fully automated systems.

Decision: Explore possibility of expanding Guidelines concept to include a web-available form that can be used in limited-technology situations to create standardized email requests that can be accepted by fully automated systems. (Jackson, Schwersky, Gould)

Response Codes:
The recommendations for a set of response codes that are not "reliant on natural language" has been posted for discussion on IFLANet.

Discussion: Some committee members suggested a grouping of letters and numbers might be more easily used but Graham Cornish reminded the group that in a truly international setting only arabic numbers are common across all languages.

Decision: Mary Jackson will work with the Office to ascertain that any final numbering scheme does not conflict with ISO Interlibrary Loan protocols.

ILL Statistics:
The committee agreed that the Office should cease attempting to collect statistics on international lending because the concept of a national lending center (through which all international requests were expected to flow) was no longer valid and there was no way to collect accurate statistics.

IFLA Forms:
The price of the multi-part forms has remained unchanged for many years. The British Library subsidizes the printing of the forms, of which approximately 300 packs are sold per year. Graham Cornish said the form is not copyrighted and any reproduction/translation of the form is encouraged so long as it retains the original format. The Office asked the committee whether it should raise the price of the form or otherwise change its sales practices.

Discussion: Committee members were of varying opinions on the usefulness of continuing to print a multi-part paper form, and many cited examples of libraries simply photocopying the form.

Decision: The committee agreed that the Office should continue producing the form so long as there is a demand for it and BL is willing to subsidize the printing. At the same time, the committee (David Kohl) suggested that the Office mount a master form on IFLANet that can be printed from the web by libraries that need a paper form and have this technical capacity.

IFLA Vouchers:
There are now 350 libraries in 50 countries listed as using or accepting IFLA vouchers. To date, 16,500 vouchers have been sold (and are presumably still in circulation). The number of orders has doubled in the last six months (120 orders), which is requiring a significant portion of one person's time, raising the question for the Office of how to reduce the overhead cost of a voucher scheme as use of vouchers expands. The development of an electronic voucher scheme has not progressed, mainly due to the press of other business in the Office. There has been a successful trial of bulk redemption and funds transfer between the Office, the Library of Congress, and OCLC that might serve as a first step; toward electronic vouchers.

Decision: The committee agreed that an electronic voucher scheme is an important next step, and Agneta Lindh offered the committee's assistance in developing this scheme.

Special Mailing Rates for Books

The Standing Committee has been forwarded a letter sent to IFLA by Robert A. McNeil, head of the Hispanic Section of the Bodlean Library and chair of the SALALM Committee on Policy, Research and Investigation, expressing concern over high postal rates in Brazil for books and cultural materials. The letter conveys a resolution from SALALM proposing specifically to work with IFLA "and other bodies" on the Brazil problem. Although the Standing Committee felt this was an issue for acquisitions rather than document delivery, it stimulated a short discussion at the end of which the Office proposed to do some preliminary research to see if the Section might consider promulgating some general guidelines for determining the most cost-effective methods for sending documents between countries. If the initial investigation reveals a need, the Office will propose a project for funding.

6. Report on the ISO ILL Protocol Project (Mary Jackson)

The draft outline for an exchange of ILL requests based on the Protocol is available for posting on IFLANet. The intention is to demonstrate a exchange of messages between vendors at a workshop at the Boston/2001 conference.

7. Planning for Jerusalem/2000 Conference

  1. Program on Copyright, Licensing and Trade Barriers Committee members (Neal, Kohl, Cornish, Jackson) discussed various possibilities for a program that would address: new laws passed in response to the WIPO treaty; import/export restrictions, especially with regard to the flow of information in the Near East; and licensing as a barrier to access across national boundaries.
  2. Program on Access to Information in Developing Countries (joint with University Libraries) Lone Hansen and Niels Mark reported there is interest in University Libraries Section on a joint program to describe the successful conclusion of the Ghana project and to explain ways the project can be replicated in other situations.

Minutes of the Second Standing Committee Meeting, Bangkok 1999

Bangkok, Friday, 27 August 1999

Standing Committee Members Present:

Elena Eronina (Russia), Poul Erlandsen (Denmark),Una Gourlay (USA), Lone Hansen (Denmark), Beth Hanson (USA), Mary Jackson (USA), David Kohl (USA), Agneta Lindh (Sweden), Celine Menil (France), James Neal (USA), Uwe Schwersky (Germany), Penelope Street (UK), Pentti Vattulainen (Finland), Christopher Wright (USA), Graham Cornish and Sara Gould (IFLA/UAP Office), Annsofie Oscarsson (convener of the Discussion Group on Reference Work). Guests:
Mary Hollerich (USA), H. K. Kaul (India), U. Khin Maung Tin (Myanmar/Burma), Sunee Nuichan (Thailand)

1. Medium Term Program and Action Plan for 2000-20001

The committee spent the first half of its scheduled time reviewing proposals for a new Scope statement in the Medium Term Program document and revisions to the Section's Action Plan for the next two years. The new plan is published as an appendix to these Minutes.

2. 6th International Conference on Interlending & Document Supply

Peter Lor, Director of the State Library of South Africa, reported the conference seemed to be on sound financial footing with 135 paid registrations, a majority from outside South Africa. An added dimension, he noted, is the expectation that the conference will explore the connection between successful internal document supply systems and international lending.

3. Jerusalem/2000: Offsite Workshop in Alexandria, Egypt

The committee empowered Lone Hansen to work with the University Libraries Section on the inclusion of document delivery issues in a workshop on general institutional cooperation that is being proposed for a venue outside Israel, perhaps Alexandria, Egypt. The committee agreed to participate so long as the workshop is fully recognized and supported by IFLA as part of the Jerusalem/2000 General Conference.

4. Jerusalem/2000: Section Workshop on Licensing

The committee asked David Kohl to chair a half-day workshop on copyright and licensing as they affect libraries' ability to share information. Jim Neal was proposed to give copyright background paper. Kjell Nilsson (Royal Library, Stockholm) was proposed to give the licensing perspective.

5. Jerusalem/2000: Section Program on Document Delivery in the Middle East

The committee asked Chris Wright to chair a program similar to the Bangkok "Outsider's Guide to Document Delivery in South East Asia." Graham Cornish proposed speakers from Turkey and Cyprus.

6. Boston/2001: Preliminary Planning for Workshop and Program

  1. Workshop and demonstration on use of ISO ILL Protocols to support interchange of document delivery requests across local systems. (Mary Jackson)
  2. Program on involving the end user in document delivery. (Poul Erlandsen)

7. Review of Bangkok Conference

Workshop: Graham Cornish reported the workshop was attended by 50 people and four country reports were presented, citing improvements since the previous conference. The UAP Office will publish the papers of these speakers together with those of the three speakers from the section's program on document delivery in South East Asia.

Program: Lone Hansen reported that over 100 persons attended the program which featured speakers from Thailand, Hong Kong, and Malaysia.

8. Discussion Group on Reference Work

Annsofie Oscarsson reported that more than 100 people participated in the discussion group. James Neal suggested that Oscarsson remind the Professional Board of the popularity of this discussion group and request again that the PB act on their request to become a Section.

9. Other Business

There being no other business the chair congratulated the members on a successful conference and adjourned the meeting until next year in Jerusalem.

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