International Association of Metropolitan City Libraries (INTAMEL) Round Table

Stockholm City Library 1-8 September 2002

Presentations

• Wiebke Andresen, Hannover Public Library: Developing a Customer Charter
  [Adobe Acrobat PDF version: 70KB]
• Maija Berndtson, Helsinki City Library: iGS. Information Gas Station
  The paper is available at http://www.lib.hel.fi/ajankohtaista/director/MBIntamel_files/frame.htm (or from the home page http://www.lib.hel.fi/english, click on Director's Review, then Intamel).
• Serguei Ivashkine, Central City Public Library,Moscow: Providing Information about Reforms with the help of Legal Data Banks in Moscow Libraries
  [Adobe Acrobat PDF version: 15KB]
• Claudia Lux, Zentral- und Landesbibliothek, Berlin: Management and Leadership
  [Adobe Acrobat PDF version: 13KB]
• Barbara Roos, Stockholm Public Library: The Stockholm Project. A Matter of Attitudes: the library user as subject rather than object
  [Adobe Acrobat PDF version: 24KB]
• Børge Sørensen, Copenhagen Public Library: Report from Copenhagen, Denmark
  [Adobe Acrobat PDF version: 24KB]
• Gary Strong, Queens Borough Public Library: Leadership in Difficult Times
  [Adobe Acrobat PDF version: 40KB]
• Boris Zetterlund, Axiell BOOK-IT: Workflow and Integration - the Library as the Information Zenith
  [Adobe Acrobat PDF version: 2472KB]