Reference and Information Services Section

Division: Library Services

The Reference and Information Services Section will address all aspects of reference work, in all types of libraries, in all regions of the world. Current interests encompass the new electronic environment and the resulting changes in reference work, the future role of reference work, and the quality of reference services.

Future investigation, discussion, and programming will focus on:-

  • User-centered reference services
  • Organization, education and staffing of reference services
  • Ethics and the provision of high quality service
  • The impact of social media and mobile technologies on reference and information services
  • Reference collections in a digital world
  • Changing business models from publishers for provision of reference information
  • Marketing/Visibility of library reference services
  • Providing a forum for information on the nature of reference work in different parts of the world

Read more

Reference and Information Services, Sections

Last update: 6 October 2015

Latest News

RISS Action Plan now available

The Reference and Information Services Section has drafted our action plan for 2016-2017.

18 November 2016

RISS Announces Call for Papers - 2017 Congress in Poland

The IFLA Reference and Information Services Section invites proposals for papers to be presented at the session “Storytelling for Sustainability and Solidarity.”

4 November 2016

Joint RISS/IT Satellite Meeting Call for Papers!

The call for papers for the joint satellite meeting of RISS/IT and hosted by the University of Warsaw is open!

27 October 2016