Reference and Information Services Section

Division: Library Services

The Reference and Information Services Section will address all aspects of reference work, in all types of libraries, in all regions of the world. Current interests encompass the new electronic environment and the resulting changes in reference work, the future role of reference work, and the quality of reference services.

Future investigation, discussion, and programming will focus on:-

  • User-centered reference services
  • Organization, education and staffing of reference services
  • Ethics and the provision of high quality service
  • The impact of social media and mobile technologies on reference and information services
  • Reference collections in a digital world
  • Changing business models from publishers for provision of reference information
  • Marketing/Visibility of library reference services
  • Providing a forum for information on the nature of reference work in different parts of the world

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Reference and Information Services, Sections

Last update: 6 October 2015

Latest News

RISS Call for Papers for IFLA 2017 in Wrocław, Poland is open!

How do you tell the story of the reference and information services at your library?

10 January 2017

RISS seeking members for Standing Committee

The Reference and Information Services Section has room for several new members on our standing committee!

10 January 2017

RISS Action Plan now available

The Reference and Information Services Section has drafted our action plan for 2016-2017.

18 November 2016