IFLA Annual Conference website

IFLA Conference

World Library and Information Congress: 75th IFLA General Conference and Assembly

"Libraries create futures: Building on cultural heritage"

23-27 August 2009, Milan, Italy

Spanish translation

Call for Papers for Satellite Meeting

Northumbria University
with the Statistics and Evaluation Section

Fiesole, Florence, Italy
17-20 August 2009

8th Northumbria International Conference on Performance Measurement in Libraries and Information Services (PM8)

Theme: "Libraries Plus: Adding Value in the Cultural Community"

This conference – for the first time in Italy – is the latest in the series of highly successful biennial conferences organised since 1995 within Northumbria University, Newcastle upon Tyne, UK. The Information, Knowledge and Systems research group in the School of Computing, Engineering and Information Sciences is pleased to announce its eighth conference in 2009 and to issue this Call for Papers.

The conference is also an official satellite conference of the 75th IFLA Congress to be held in Milan on 23-27 August 2009, and is co-sponsored by the Statistics and Evaluation Section and the Education and Training Section of IFLA.


Librarians, information professionals, museum curators and records managers leading and developing the measurement and monitoring of performance in their institutions, and for lecturers and researchers teaching and applying research methodologies.

Conference Topics

Conference presentations are sought in, but not limited to the following areas:

  • Evaluation of libraries as cultural institutions
  • Libraries or museums in the community
  • Outcomes and value of library and information services
  • The impact of the web
  • Cross-sectoral analysis
  • Measuring library or archive performance
  • Building a culture of continuous improvement
  • Leadership, quality and management development
  • Management of change
  • Assessing staff performance
  • Meeting the changing needs of users
  • Evaluation of the digital library
  • Evaluating performance measurement
  • Research into practice
  • Methodologies
  • Quantitative and Qualitative Analysis
  • Research projects
  • Benchmarking studies

Presentation Formats

Proposals are invited for presentations in a variety of formats that may include, but are not limited to:

  • Papers
  • Posters
  • Panel Discussions
  • Workshops

Pre-Conference Workshop

There will be a LibQUAL Exchange of Experience Workshop on the morning of 17 August, prior to the start of the main conference.

More information

The language of the Conference is English.

Deadline for submission of proposals is 30 January 2009.

For guidelines for proposal submissions and details about the evaluation procedure, please see the Conference website.

For further information:

Programme Chair
Margaret Graham
Northumbria University, UK
Email: margaret.graham@northumbria.ac.uk

Local Organiser
Anna Maria Tammaro
University of Parma, Italy
Email: annamaria.tammaro@unipr.it