This is the 5th session of the webinar series, Focus on Impact, organized by the IFLA Statistics & Evaluation Committee (S&E). The Focus on Impact series provides attendees with five sessions, each offering a different perspective on demonstrating library impact. Each session features a different format for participant engagement. Attendance is free, and we hope you will join us as we explore impact case studies, key performance indicators, data storytelling, building a community of practice, how S&E can serve its members, and findings from a global survey on library experience.

“Libraries are continually evolving how they engage with users to make the most impact within their communities. Recently, this has included a renewed emphasis on proactively shaping experiences around library spaces, programming, collections, and staff development” (Connaway et al., 2023). These words open,  Redefining the library experience: Findings from the 2023 OCLC Global Council survey. The findings from this report are based on a global survey from the library community, and included all library types. In total, more than 1600 responses were collected from respondents located in approximately 77 countries/territories. Dr. Connaway will discuss the findings and implications. Please join us for this insightful and thought-provoking presentation.

Date & Time

July 10, 11:00am -12:00pm (EDT), use World Time Buddy to find out what time this is in your zone


Dr. Lynn Silipigni Connaway, Executive Director, Research, at OCLC

Dr. Connaway is an award-winning researcher, academic and leader in the field of information and library sciences. Amongst her many achievements, she is the 2023-24 Follet Chair at Dominican University’s School of Information Studies. She has presented at numerous international and national conferences, and is the author of many publications including co-author of the 6th and 7th editions of Research Methods in Library and Information Science. Dr. Connaway’s current responsibilities include research projects that directly involve OCLC libraries and users.  Dr. Connaway earned the Ph.D. in Library and Information Studies from the University of Wisconsin, Madison, a Master of Library Science degree from the University of Arizona, and a Bachelor of Science degree in Library Science from Edinboro State University. More information about Dr. Connaway is available from the OCLC website.


Bella Gerlich (Dean of Libraries, Missouri University of Science and Technology)