IFLA Voucher Scheme

Payment System for International Interlibrary Transactions

To our voucher clients,

Due to COVID-19, IFLA’s headquarters will be closed from 16 March until the end of the year, and possibly longer. Staff will be working mainly online and will have limited access to the physical vouchers. Therefore, the processing of your voucher order or redemption can take longer during this period. Postal services around the world are currently disrupted. Voucher delivery times are reliant on these services and cannot be guaranteed. Clients are asked to check the status of the postal services, before they post vouchers for redemption to IFLA.

We regret any inconvenience that this may cause and thank you for your understanding.

The Voucher Scheme makes it easy for you to pay for your international interlibrary requests by using a voucher instead of money.

Vouchers are available in two values: EUR 4 and EUR 8.

NOTE: as of 1 January 2018, the handling fee per IFLA voucher order and redemption will be EUR 18.00. Commencing 2019, a variable fee of 3% of your voucher order / redemption value will be calculated as an additional handling fee.

Other purchase points:



USA and Canada:

Voucher Scheme

Last update: 9 September 2020