Reference and Information Services Section

The Reference and Information Services Section will address all aspects of reference work, in all types of libraries, in all regions of the world. Current interests encompass the new electronic environment and the resulting changes in reference work, the future role of reference work, and the quality of reference services.

Future investigation, discussion, and programming will focus on:

  • User-centered reference services
  • Organization and staffing of reference services
  • Ethics and the provision of high quality service
  • The impact of the digital environment on reference services
  • Reference collections in a digital world
  • Continuing education of reference librarians
  • Marketing/Visibility of library reference services
  • Providing a forum for information on the nature of reference work in different parts of the world

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Last update: 18 January 2010

Latest News

Call for Papers

World Library and Information Congress: 76th IFLA General Conference and Assembly, 10-15 August 2010, Gothenburg, Sweden

Continued… | 6 December 2009

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