Reference and Information Services Section

The Reference and Information Services Section will address all aspects of reference work, in all types of libraries, in all regions of the world. Current interests encompass the new electronic environment and the resulting changes in reference work, the future role of reference work, and the quality of reference services.

Future investigation, discussion, and programming will focus on:

  • User-centered reference services
  • Organization and staffing of reference services
  • Ethics and the provision of high quality service
  • The impact of the digital environment on reference services
  • Reference collections in a digital world
  • Continuing education of reference librarians
  • Marketing/Visibility of library reference services
  • Providing a forum for information on the nature of reference work in different parts of the world

More about this Section's objectives and activities

Latest News

Call for Papers

World Library and Information Congress: 75th IFLA General Conference and Assembly, 23-27 August 2009, Milan, Italy

Continued… | 6 May 2009 |

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