Throughout the COVID-19 pandemic, OCLC has connected with leaders and staff at cultural heritage institutions from around the world to understand how the crisis has impacted them, their institutions, and communities, how they have responded, and how the experiences are shaping their future plans. Join us for an update on their latest findings!

In this session, Ixchel Faniel, PhD, from OCLC Research will summarise findings from interviews with 29 library leaders from 11 countries conducted during the height of the pandemic, the themes of which were synthesized in the briefing, The New Model Library: Pandemic Effects and Library Directions.

The session will also include an overview and update from Kendra Morgan, OCLC program manager of the REopening Archives, Libraries, and Museums (REALM) project, which has produced science-based information that helps cultural heritage institutions navigate the uncertainty of the pandemic and better prepare for future public health crises.

The session will be held from 16:00 to 17:00 UTC (see what time this is for you) on 2 February 2022.


Ixchel M. Faniel is a Senior Research Scientist at OCLC Research. She conducts user and library studies related to research data management, reuse, and curation practices and online information behavior. For more information, see her Orcid profile.


Kendra Morgan is a Senior Program Manager with WebJunction, supporting the REopening Archives, Libraries and Museums (REALM) project. She is particularly interested in the role libraries and museums play in supporting healthy communities, and has managed a number of grant-funded programs that address those issues.