Throughout the COVID-19 pandemic, OCLC has connected with leaders and staff at cultural heritage institutions from around the world to understand how the crisis has impacted them, their institutions, and communities, how they have responded, and how the experiences are shaping their future plans. Join us for an update on their latest findings!

In this session, Lynn Silipigni Connaway, PhD, from OCLC Research will summarise findings from interviews with 29 library leaders from 11 countries conducted during the height of the pandemic, the themes of which were synthesized in the briefing, The New Model Library: Pandemic Effects and Library Directions.

The session will also include an overview and update from Sharon Streams, OCLC project director of the REopening Archives, Libraries, and Museums (REALM) project, which has produced science-based information that helps cultural heritage institutions navigate the uncertainty of the pandemic and better prepare for future public health crises.

The session will be held 01:00 to 02:00 UTC (see what time this is for you) on 3 February 2022.


Lynn Silipigni Connaway is the Director of Library Trends and User Research at OCLC Research. She has numerous journal publications, is an international speaker, and is co-author of Basic Research Methods for Librarians, 4th and 5th editions, and of Research Methods in Library and Information Science, 6th and 7th editions. See her Orcid profile for more information.



Sharon Streams is Executive Director of WebJunction, a program of OCLC Research that has provided free continuing education and professional development for library staff since 2003. WebJunction also designs projects and delivers transformational programs that connect public library service to community needs such as lifelong learning, health and wellness, and economic success.