Session Title: Envisioning Post-pandemic Reference & Information Services and Support in a Shifting World

Date: Wednesday, 27 July 2022
Time: 13:15 – 14:30 (Irish Standard Time)
Place: Liffey Hall 2, The Convention Centre Dublin


Michael Stoepel (American University, Paris, France),
Christine Furno (American University, Sharjah, United Arab Emirates),
Meredith Saba (American University, Cairo, Egypt). 

Session Chair: Kimberey Bugg (United States)
Session Chair Onsite: Polly Boruff-Jones (United States)
Contact: Kimberey Bugg <[email protected]>
Polly Boruff-Jones <[email protected]>

Panel topic: Emerging Reference and Information Services: Three Institutional Perspectives on Connecting with our Communities in a Post-Pandemic World

Abstract: The pandemic has forced libraries to find innovative ways to help users with reference, research, and information requests and heightened the need to discontinue legacy practices related to reference services and staffing models. This session is designed to spark a conversation about how best to respond to the shifting priorities and emerging trends. The panel discussion is an opportunity to hear various voices about differing perspectives and real-life experiences from librarians across the world in response to changing expectations of reference work and adapting to an altered reference and information landscape. 

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Page created by Min Chou, IFLA RISS Information Coordinator on 19 May 2022