KM 2009

The Knowledge Management, Parliamentary Libraries and Information Technology sections combined to present an interesting cross-disciplinary session at the IFLA congress in Milan in August 2009.  The following are the power point presentations from those sessions.

• Community Tools
  FRANK CERVONE (Vice Chancellor, Information Services, Purdue University)
• Connecting Congress with Citizens
  SOLEDAD FERREIRO and JOS MIGUEL MUGA (Chilean Library of Congress (BCN), Biblioteca del Congreso Nacional, Chili)
• Encouraging Learning & Knowledge Sharing
  STACY LANGNER (Khulisa Management Services)
  Building Community & Collaboration
  MADELEINE LEFEBVRE (Ryerson University)
• Engaging Communities & Sharing Knowledge
  MOIRA FRASER (Parliament of New Zealand)
• Improving Customer Service
  KAROLIEN SELHORST (Vlissingen Public Library, Netherlands)
• Adoption Rates
  FRANK CERVONE (Purdue University)